Get Us Working On Your Project Now!

Below are the instructions on how to quickly send large files to us at RichArt Graphics through our FTP interface. If you prefer, you can also send us your files as an attachment to your email, as long as they are less than 8mb in size. Please email files to:
Uploading files

RichArt Graphics FTP Instructions

You can send large files to RichArt Graphics through any internet web browser by typing in your browser: and then login as:
  • login: ftpaccess 
  • password: client
Start your upload by using either the "browse uploader" button (select file...) or "crush uploader" button (java/drag and drop).

Server hours are between the hours of 8 a.m - 4:30 p.m. E.S.T., however, operating hours can be extended upon request. Please remember to follow-up with production instructions to our email box after you upload your files. If you need more specific instructions or have other file transfer needs please contact us at (800) 922-4541 or email us at
File formats

SupportedFile Formats

RichArt Graphics accepts both MAC and PC file formats. The following is a list of applications we support (Please contact us if you have any questions).
  • Quark Xpress
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe In-Design
  • Adobe Acrobat PDF
  • * Autocad Support through DWG Files and Illustrator. EPS Files
We can also handle converting from programs such as:
  • Microsoft Word
  • Microsoft Publisher
  • Microsoft Powerpoint
Please call for other programs.
Creating files

Creating Your Files

  • We accept CMYK and RGB files.
  • All photos and raster images should be no less than 300DPI at 1/4 size of the final output/printed piece.
  • Please include all fonts used in your files.
  • For the most accurate results, in addition to your printing files, please include a PDF proof (or mail a color hard copy proof).
  • PMS Pantone colors should be specified within the files and in your printing request specifications. RichArt Graphics will match PMS colors as closely as possible, although we may not be able to color correct embedded/placed art files.
  • Please include all separate images that have been placed/imported into the final layout of your file. These images files can be important to the quality of your final print
Call 215-922-1539 with any questions you have about getting your image files to us.
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